Solution to Problem: Down arrow Problems on Word, pertaining to saving documents.

Down arrow Problems on Word, pertaining to saving documents.

I use the down arrow to navigate my documents, but today it started acting weird.
I press the down arrow and it closes my document.
Then when I reopen my document, parts of it are missing.
I did not make any changes and parts of the document are still
missing.

Keys to the Problem Down arrow Problems on Word, pertaining to saving documents.

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Follow the instructions in the following Microsoft Article and verify the result:
http://support.microsoft.com/kb/921541
 
If the issue persists, try repairing the Office and verify the result.
http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx?CTT=1

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

Recommended Method to Fix the Problem: Down arrow Problems on Word, pertaining to saving documents.:

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