Computer shuts down automatically, when accessing internet using Chrome or Mozilla
I am having a problem with my computer.
I am using window 7 professional.
The problem is that when I use Chrome or Mozilla, the computer shuts down after some time (20-30 mins) and when I use Internet Explorer the computer hangs after 1 or 1/2 hour and then
I have to restart my computer.
Orginal Title : Computer shuts down automatically
Keys to the Problem Computer shuts down automatically, when accessing internet using Chrome or Mozilla
Have you made any changes to the computer prior to this issue?
I would suggest you to boot the computer in safe mode with Networking and try to access Internet using Firefox or Google Chrome.
Refer to the link to boot in Safe mode with Networking
Advanced startup options (including safe mode).
If you are able to access the internet using Firefox or Google Chrome without the computer shutting down, I would suggest you to perform a clean boot.
Refer to the link to perform clean boot.
How to perform a clean boot in Windows
Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting"
For issues, with Computer freezing when using Internet explorer:
Windows hangs or freezes
Refer (My computer hangs or freezes when browsing in Internet Explorer)http://support.microsoft.com/kb/2681286/en-us
Anti Virus Disclaimer
: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
You can also refer to the following links, these will help you to improve performance of your computer.
Optimize Windows for better performance.
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
Hope this helps to resolve the issue.
Please revert for any clarification on this or any Windows issue.
We will be glad to help you.
- Click the Start button.
- In the Search box, type "regedit" (without quotes) and press Enter.
- Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
- On the right window pane, delete the subkey: "Machine Throttling".
- Reboot your system.
Recommended Method to Fix the Problem: Computer shuts down automatically, when accessing internet using Chrome or Mozilla:
How to Fix Computer shuts down automatically, when accessing internet using Chrome or Mozilla with SmartPCFixer?
1. You can Download SmartPCFixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.
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