Computer random crashes (windows 7)
I have had my current computer a while but every since I have had it it has always had these random crashes, when I first got it I sent it back to the manufacturer 3 times and they didn't seem to be able to fix it and refused to give me my money back so I have
just had to live with it.
The crashes seem to be completely random and there is no common theme on what I am doing at the time.
A while back I spent some time trying to fix it doing things like reformatting and reinstalling windows, running memory test and updating all drivers, but no joy.
Recently i have used WinDbg and it pointed to MRVW24C.sys which was a driver for an old wireless adapter which I have now removed so I thought I had fixed it. However, it just happened again and I checked and it didn't even create a new dump file.
Can anyone help as I am completely stuck?
Anwsers to the Problem Computer random crashes (windows 7)
- Access the files on your computer via MY COMPUTER
- Under the C: drive, access the WINDOWS folder
- Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
- Delete any files within this download folder.
- If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
- Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.
Another Safe way to Fix the Problem: Computer random crashes (windows 7):
How to Fix Computer random crashes (windows 7) with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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