Tuesday, September 13, 2016

cannot connect to shared HD on Computer A from Computer B - both running Vista [Solved]

cannot connect to shared HD on Computer A from Computer B - both running Vista

I have 2 computers in a network via wireless connection - the wireless access point is a Linksys router.
Computer A is an HP running Vista Home Premium, the other (Computer B) is a Dell that is running Vista Home Basic.
I set up my home network using the
steps described and have allowd file, printer, and Public folder sharing.
I am able to connect to the Internet from each computer, and I am able to see both computers in the Network.
I have identical users accounts on both computers.
I set up the HDs on both
computers to be shared without a password.
From computer A I am able to connect to the HD on computer B via the network, however, when I try to connect to the HD on computer A from computer B, I cannot connect - I get an error to contact  my provider or system
admin; it tells me also that computer A did not respond to the "ping" - I have Windows firewall set with the dfault setup on both computers.
I compared the Computer, Network, and Firewall setup on both computers, but I cannot get to a reason why I am able
to connect to the shared HD on B from A while I cannot do the same and connect to the shared HD on A from B --- HELP.

Anwsers to the Problem cannot connect to shared HD on Computer A from Computer B - both running Vista

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Hi hellaboudy,

You said you received the error:

"...to contact my provider or system admin; it tells me also that computer A did not respond to the "ping" ".

Would you supply the exact message that comes up including any error codes.  Also, what does it say on the title bar of the error window?

What antivirus/anti-malware/security software do you have loaded on Computer A?  Failure to respond to a ping usually means something is being blocked.

Brent
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

Using Windows troubleshooter:

  • Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
  • A new window will open. Click View all from the left pane.
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  • Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  • The troubleshooter will automatically detect problems and fix it.
  • Now, close this window and try download/install the app which was previously showing error.

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