Troubleshoot:Apply software update - won't update - won't stop - can't cancel and it is stopping me from shutting down and/or restarting the computer Error

Apply software update - won't update - won't stop - can't cancel and it is stopping me from shutting down and/or restarting the computer

Trying to instal update for Quicktime and Itunes but is stuck.  Unable to stop, cancel or shut down the process.  Also unable to shut down and/or restart the computer
 
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Keys to the Problem Apply software update - won't update - won't stop - can't cancel and it is stopping me from shutting down and/or restarting the computer

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Check if there are memory problems

Memory management issues can also cause a BSOD in Windows 7. Thankfully, Windows 7 has a Memory Management Diagnostic tool that detects and solves problems related to system memory.

1. Click on the Start button on the Taskbar.
2. Type "Windows Memory Diagnostic Tool" or "Memory" (without quotes) in the Search box or,
3. Click on Windows Memory Diagnostic Tool (in the search results).
4. Click on "Restart now and check for problems (Recommended)".
5. The system will restart, and you need to follow the instructions given on the screen.

Recommended Method to Repair the Problem: Apply software update - won't update - won't stop - can't cancel and it is stopping me from shutting down and/or restarting the computer:

How to Fix Apply software update - won't update - won't stop - can't cancel and it is stopping me from shutting down and/or restarting the computer with SmartPCFixer?

1. Download SmartPCFixer. Install it on your system.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed

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