Wednesday, July 6, 2016

Tech Support: All the catagories on my control panel have disappeared

All the catagories on my control panel have disappeared

I am using windows 7 and have had it installed since it was 1st on sale.
Suddenly all the catagories on my control panel have disappeared .
As far as I am aware I haven't done anything, but can't remember the last time I used it.
Also windows explorer does
not respond, so I have to close it down and usually give up and find what I am looking for by some other means.
Any suggestions would be welcome.
 
Original Title: Control Panel problems

Anwsers to the Problem All the catagories on my control panel have disappeared

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Hi,
 
·         Is it just the categories (Large icons or small icons) that have disappeared or the items in the control panel are disappeared?
 
Method 1:
 
Step 1: Boot into safe mode and check if the issue persists.
 Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
 
Step 2: If the issue does not occur in safe mode, you may put your system in clean boot state (in normal mode) to troubleshoot the issue.
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
 
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in
Step 7 in the above KB article.
 
Method 2:
I would suggest you to try performing SFC (System File Checker) scan 
on your computer and check if the issue still persists.
To view how to perform the
SFC Scan click on the link provided below and follow the Kb article steps.
 
http://support.microsoft.com/kb/929833
 
 
Method 3
Also check in event viewer and see what is causing the issue.
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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