Wednesday, August 10, 2016

How to Fix - black border when I open my remote access?

black border when I open my remote access

I have a black border when I open my remote access at home to look at my office computer.  The smaller screen makes it difficult to use the office software from the home screen.  Please help.  Thanks.

Solutions to the Problem black border when I open my remote access

Download SmartPCFixer to Fix It (Free)

Hi jon44,

1.        Did you make any changes on your computer prior to this issue?
2.        Were you able to use remote access correctly earlier?
3.        What is the screen size of the office computer?

Let’s follow these methods & check if it helps:
Method 1
I would suggest you to keep same screen resolution on both the computers and check if the issue persists.
For more information, refer to this link: To change your screen resolution
Method 2
You may also download and install the latest display adapter drivers from the manufacturer’s website on the office computer and check if the issue persists.
For more information, refer to this link: How to manage devices in Windows XP

How to use the Remote Desktop feature of Windows XP Professional?

Hope the information helps.

Machine Throttling
  • Click the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Reboot your computer.

Another Safe way to Repair the Problem: black border when I open my remote access:

How to Fix black border when I open my remote access with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.

3. When the Fixing part is done, your computer has been speeded up and the errors have been removed

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